How This FAQ Works for You
We put this page together because the same questions come up again and again — and you deserve a clear answer without having to wait for live chat. Whether you're sorting out a Nagad deposit that hasn't reflected, trying to recover account access on your phone, or wondering how withdrawal verification works, the answers below cover the real steps. For anything not
listed here, our support team is reachable directly. A few things worth knowing upfront: deposits through bKash, Nagad, and Rocket are processed through the wallet number shown at checkout — always confirm that number before sending. Withdrawals go back to the same wallet you deposited from, and our team checks each request before it clears. If you're accessing the lobby from a
new device, you'll go through an OTP step to confirm it's you. That's standard account security, not a block.
- bKash
- Nagad
- Rocket